Experienced wonderful customer service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Right now one/19 I will resume my flight to FRA with nearly par documentation. To my surprise the ticket agent for the sign in counter were being Totally rude, not helpful and envisioned me to hunt down my baggage that was checked in to the 17th Which I was not able to retrieve After i was pulled from the flight on Sunday.
Reading the write-up in Yahoo! a few AA rep writing “deaf and dumb” on their baggage is rude they usually are entitled to over a bogus apology. you just lost a purchaser.
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The worst flight encounter of my existence was having my loved ones of 16 on American Airlines. Missing our baggage the two techniques. We won't be flying American yet again.
I a short while ago took a flight from JFK to St Thomas over a Saturday eight am flight and experienced probably the most helpful, economical knonwledgable flight attendant she was terrific. I would love to thanks her for building my trip far more pleasant.
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I attempted to make reservations for a nearby hotel through your Airline Accommodations services just to learn that there were no vacant rooms readily available. I was left to affix the remainder of the displaced travellers to slumber within the airport terminal on the cot which has a blanket and pillow. I'm appalled that during the 21st Century, I had to experience this level of humiliation.
Under no circumstances I repeat never ever will I choose American Airlines. Once more.Totally unprofessional staff through the ticket agent to flight attendants. Many of the jokes I have read about it becoming a ” cattle hauler ” airline is sad to say correct in my the latest experience.really unhappy.
I even experimented with contacting on the telephone and got nowhere; all I could hear can be a recurrent information and After i request to speak to buyer relations, I might get dangle up on.
One thing I couldn’t have an understanding of is how your letter indicated that quantities for fast use could well be honored In case the receipts ended up distinct and legible. How could my $46 taxi experience through the Embassy Suites to Wal-Mart not be legible? I only gained enough to go over my toiletries at Wal-Mart.
There’s absolutely nothing like obtaining AA staff just take more than gate forty six terminal d on Sunday, November 3. Is that this their breakroom? Six men for an hour and I see that numerous are “chiefs” over the uniform patch. I’m so happy I paid out to pay attention to Felix and Guerillmo yell and giggle for one hour
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If you took the time to rent qualified individuals to operate for your Airways then Maybe you wouldn’t be within the money wherewithal that you just’re enduring. Probably you wouldn’t must constantly oversell your seats in order that travellers boycott your airline and use other a lot more respected and trustworthy firms such as Southwest or United.
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